Ostravelz.com

Refund & Cancellations

  • ZERO Cancellation service is valid only on selected flights booked on www.Ostravelz.com

  • Amount collected for availing cancellation service Fee will be non-refundable.

  • Customer will be eligible for the complete waiver for selected flights only if he cancels the ticket 24 hours prior to departure.

  • In case of cancellation, waiver will not be given & normal cancelation penalties will be charged.

  • In the event of any misuse or abuse of the offer by the customer of travel agent, Ostravelz.com reserve the rights to deny the offer or cancel the booking. Ostravelz.com shall not refund the booking amount in such cases.

  • Customers, who are travel agents by occupation, are barred from making bookings for their customers and Ostravelz.com reserve the rights to deny the offer or cancel the booking. Ostravelz.com shall not refund the booking amount in such cases.

  • Ostravelz.com is the sole authority for interpretation of these terms